Achieving First Nations Employment Outcomes at Bupa Asia Pacific

By setting a clear strategy, and ensuring broad corporate alignment we have supported Bupa to achieve real outcomes through their new First Nations employment strategy.

Bupa Reconciliation Action Plan

As an international healthcare provider, Bupa Asia Pacific understands the social and economic determinants that lead to poor health outcomes for its customers and communities globally.

By targeting these determinants through its Reconciliation Action Plan (RAP) Bupa will contribute to closing the gap in health outcomes for Australia’s First Nations communities.

We aim to achieve this through empowering communities to achieve better health outcomes, creating employment pathways and increasing supplier diversity at Bupa.

We are delighted to be able to continue this important work with your support over the next year. I am really excited about what we can achieve together.

Jane Toone

People Director, Bupa Health Services

The Solution

We conducted a comprehensive audit of Bupa’s existing First Nations employment practices in their Asia Pacific operations. Collaboratively, we crafted a focused 5-year strategy, complete with a business case for additional resources and budget.

  • Analyzed compliance with government Indigenous Procurement Policy
  • Assessed budget, resource needs, and governance structures
  • Identified strategic partnerships for effective implementation
  • Developed an Indigenous employment framework for long-term sustainability

The Impact

Throughout 2023 we have assisted Bupa to implement its employment strategy with immediate impact. We have seen a measurable uplift in First Nations engagement throughout its recruitment process from applicants through to engagement. Most importantly Bupa has seen tangible growth in the number of First Nations employees across its Australian business.

15 Times Better is a First Nations owned and managed business

Our name

The book Built to Last: Successful Habits of Visionary Companies (Jim Collins and Jerry I. Porras), outlines the results of a six-year research project exploring what leads to enduringly great companies. The findings outlined that over a period of six decades, visionary companies – guided by core values and a sense of purpose beyond just making money – outperformed the market by 15 times.

At the core of 15 Times Better is the knowledge that adopting a shared-value approach to social inclusion not only leads to improved outcomes for Australian communities, but also delivers significant business benefits.